I spent fifteen-plus years in dealership sales, finance and fixed operations. Along the way I worked with a lot of vendors: the windshield guy, the detailer, the tow company, the guys who fix what nobody else will touch. I saw how hard they worked and the hours they put in. I also saw the weak spots. I'd call my windshield guy and get voicemail because he had a windshield in his hands, doing the work. The job he was on was fine. The job that just called was gone.
Those vendors, and a lot of my friends who own businesses, put their heart and soul into what they do. The leaks aren't from a lack of effort. They're from being one person doing three jobs.
When I started learning about AI, what surprised me wasn't how clever the tools were. It was how simple the fixes turned out to be. A text that goes out when a call is missed. A voice agent that answers after hours and books the appointment. A chatbot that takes over while you're on a ladder. A website or Google Business Profile that actually gets you found. A friendly "I'm on a job, I'll call you back in an hour" that sends itself.
If I can save an owner a few hours a week, make things a little less hectic, and capture a few more jobs a month in the process, that's the breather most of them are looking for. I'm a normal guy who found a passion for AI and genuinely wants to help the business owners around here get more out of the business they already have. Simple tools, no jargon, and nothing you don't need.
Brian Corbin · New Lothrop, MI